Describe the behavior
Tell us what happens, what changed and whether a cassette is inside.
Careful cassette extraction focused on protecting both the recording and the machine. Local service from Norahviero Co. Call (720) 762-9336.
Do not pull on exposed tape or force the door. We release the transport in sequence, recover loose tape where possible and then diagnose why the jam occurred.
We take a symptom-led approach and avoid adjustments that are not supported by testing. If the machine is not a sensible repair candidate, we will say so plainly.

Tell us what happens, what changed and whether a cassette is inside.
We inspect connected systems rather than replacing parts by guesswork.
You receive practical findings before repair moves forward.
We begin with an evaluation and explain the likely repair, parts considerations and next step before proceeding.
We evaluate many consumer VHS and combination decks. Serviceability depends on condition, design and parts availability, so call with the brand and model number.
Bring a non-irreplaceable tape that demonstrates the problem when possible. If a valuable tape is stuck, leave it in place and tell us before transport.